Privacy Policy

At Zapy Card, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and physical NFC/QR cards.

This policy is governed by the laws of Bangladesh, including but not limited to the Digital Security Act, 2018 and other applicable data protection regulations. By using our services, you consent to the collection and use of information in accordance with this policy.

• •Personal Information: Name, email address, phone number, postal address, and payment information when you register or make a purchase.
• •Health Information: Medical records, prescriptions, health history, and other health-related data you choose to store in your health card.
• •Business Information: Professional details, contact information, and business card data.
• •Usage Data: Information about how you use our services, including device information, IP address, browser type, and access times.
• •Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze service usage.

• •To provide and maintain our services, including NFC and QR code functionality.
• •To process your orders and deliver physical cards.
• •To manage your account and provide customer support.
• •To send important updates, service notifications, and marketing communications (with your consent).
• •To improve our services through data analysis and research.
• •To comply with legal obligations under Bangladeshi law.

• •We implement industry-standard security measures including SSL encryption (256-bit) to protect your data.
• •All health information is encrypted at rest and in transit.
• •Access to personal data is restricted to authorized personnel only.
• •We regularly update our security protocols to protect against unauthorized access, alteration, disclosure, or destruction.
• •Despite our efforts, no method of transmission over the internet is 100% secure.

• •Your data is stored on secure servers located in Bangladesh and may be backed up in secure cloud storage.
• •We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
• •Health card data is retained until you delete your account or request deletion.
• •Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.

• •We do not sell your personal information to third parties.
• •We may share data with service providers who assist in operations (payment processors, hosting providers) under strict confidentiality agreements.
• •We may disclose information if required by Bangladeshi law or legal process.
• •Your health card information is only accessible to individuals you explicitly authorize through the sharing features.
• •In case of business transfer or merger, your data may be transferred with proper notice.

• •Right to Access: You can request a copy of your personal data.
• •Right to Correction: You can update or correct inaccurate information.
• •Right to Deletion: You can request deletion of your data, subject to legal requirements.
• •Right to Object: You can object to processing of your data for marketing purposes.
• •Right to Data Portability: You can request your data in a portable format.
• •Right to Withdraw Consent: You can withdraw consent for data processing at any time.

• •We use cookies to enhance user experience, analyze usage, and personalize content.
• •You can control cookies through your browser settings.
• •Essential cookies are necessary for service functionality and cannot be disabled.
• •Analytics cookies help us understand how users interact with our services.

• •Our services are not intended for children under 13 years of age.
• •We do not knowingly collect personal information from children under 13.
• •If we become aware that we have collected data from a child under 13, we will take steps to delete such information.